Write letters - Tutorial 4: "No" Letters

Remember the time when you attend a job interview and I thought I had done particularly well? How did you travel home, have you thought about how well your qualifications and experience that he found the company wanted, have you thought about how impressed your friends when you would go to work for prestigious company, will set the bell 'new office that went with the job, and the more money you have for your family. Wow, life was great!

A week later, when you received a letter with a prestigious company logo on it, he felt could be a letter of offer, but then came a chill on you and you thought it might be to suggest that he had been successful. You took the letter inside your home, poured themselves a drink and finally sat down to open the letter that was about your future. When you read it said:

Dear Mr. yourname,

Thank you for applying for a job with our company.

Unfortunately, have not been successful on this occasion as another applicant qualifications and experience were a better match to our needs.

Thank you for your interest in our company.

Sincerely

Bad writer, Director of Human Resources

Your heart sank into my stomach and felt a surge of overwhelming disappointment. This was the eighth work for which it had required ... nobody wanted.

At the end of the day, bad news should be conveyed is equally good news. However, the way in which it is conveyed may create a different response for the recipient. There is a mnemonic that stands for KKK: K - Kiss, K - Kick, K - Kiss again.

This suggests that what we should do is write something positive before (Kiss), then deliver the bad news (Kick) and Kiss again with another positive statement. Here is a sample letter "No" work that follows this formula. See if you can identify the elements of the KKK:

Dear Mr. yourname

Thanks for requesting a job with a prestigious company.

We have considered your application and we were very impressed by the vast experience that you and your excellent academic results. In particular, we were impressed with the work you've done with people with disabilities in Chicago.

We received applications from many well-qualified and experienced candidates and it was difficult for us to choose one candidate to fill this position. On this occasion, we have chosen another candidate whose experience is more suitable.

Your interest in our company is appreciated and I wish you every success with your job search.

Sincerely

Good writer, Director of Human Resources

This type of letter is, of course, still disappointing for the recipients. But letting them know that they were worthy candidates, there were numbers of other equally qualified candidates and you have found someone who was more appropriate, is a less harmful.

The last sentence helps to create goodwill for the company.

Obviously, there are dozens of different scenarios for the bad news letters and I can not deal with every scenario here. If you remember the formula and sit in a chair that is the recipient, thinking it would be like to receive the letter you write, you will do a better job.

The trick is to say "no" or deliver the bad news with compassion for the dignity and feelings of the recipient. If you follow the formula, you'll find it works well.

Robin Henry ...