The viral value of a satisfied customer

It seems obvious that you should always try to satisfy customers, however, many companies ignore this very simple principle. Existing customers are the most valuable asset, you must take care of them.

Happy customers will refer others to your site. This is more valuable than any advertising you can buy. Research shows that referrals from existing customers are much more valuable than search engine referrals for your business.

In addition, an unhappy customer can spread poison on your sales. Internet spreads your reputation as fast as a click of the mouse.

The lifetime value of customers is far greater than the first sale. Customer satisfaction is a continuous process. Check up to them to make sure they got what they needed. In addition to providing all the promises. In this way, customers will be ready and willing to buy from you again and again.

The value of this virus goes through its customer willingness to refer others to you. Making it easier for him to reference. You can use coupons to give himself and go to friends. Offering discounts or even free goods when people refer become your customers. Offer an affiliate program that your happy customers can use to refer others to you.

Most people enjoy tell the other on a good service and products. Make sure your consider the superior quality and they will reward you by telling all. A satisfied customer is one of the most important forms of viral marketing .......